These Terms and Conditions govern your access to and use of the MY Software Store website, digital software products, downloadable products, licenses, customer accounts and custom software development services.

By accessing our website, creating an account, purchasing a product or using our services, you acknowledge that you have read, understood and agreed to these Terms and Conditions.

1. Eligibility and Account Responsibility

You must be legally capable of entering into a binding agreement in order to purchase or use our products and services.

If you create a customer account, you are responsible for:

• Providing accurate and current information.
• Keeping your username and password confidential.
• Protecting your account from unauthorized access.
• Not allowing unauthorized persons to use your software account or license.

2. Software Products and License

When you purchase software from MY Software Store, you receive a limited license to use the purchased software according to the applicable product license terms.

Unless expressly authorized in writing, you may not:

• Resell or redistribute the software.
• Sublicense the software to another person or organization.
• Copy or reproduce the software for unauthorized distribution.
• Reverse engineer, decompile or attempt to extract protected source code.
• Remove copyright, licensing or ownership notices.
• Use the software for unlawful purposes.

3. Orders and Payments

Product prices are displayed on the MY Software Store website and may be changed at any time without prior notice.

An order is considered accepted after payment has been successfully received and the order has been confirmed by MY Software Store.

We reserve the right to cancel or investigate an order where we reasonably suspect fraud, unauthorized payment activity or other unlawful activity.

4. Digital Product Delivery

Digital products, download information, license keys or account access may be delivered electronically after successful payment confirmation.

Customers are responsible for providing a valid email address and maintaining access to the email account used during purchase.

5. Custom Software Development

MY Software Store may provide custom software development services based on requirements submitted through the Build Request system.

Custom development projects may require:

• A written project specification.
• An agreed project price.
• A development timeline.
• Customer feedback and approvals.
• Additional charges for requirements outside the original project scope.

6. Intellectual Property

MY Software Store retains ownership of its software, website design, trademarks, logos, graphics, documentation, source code and other intellectual property unless ownership is specifically transferred through a separate written agreement.

Customers may not use the MY Software Store name, logo, branding or other protected materials without written permission.

7. Prohibited Activities

You agree not to use our website or software to:

• Conduct unlawful activities.
• Attempt to gain unauthorized access to systems or accounts.
• Distribute malicious software.
• Abuse or interfere with our website or services.
• Violate the rights of other customers or third parties.

8. Software Availability and Updates

We may periodically update, improve, modify or discontinue features of our software products.

We do not guarantee that every feature will remain available indefinitely or that every software product will be compatible with every operating system, browser, device or third-party service.

9. Disclaimer

Our software and services are provided on an "as available" basis.

While we aim to provide reliable and useful software, we do not guarantee that our website or software will always operate without interruption, errors or temporary technical problems.

10. Limitation of Liability

To the maximum extent permitted by applicable law, MY Software Store will not be responsible for indirect, incidental, special or consequential losses arising from the use or inability to use our website, software or services.

Where liability cannot legally be excluded, our liability will be limited to the extent permitted by applicable law.

11. Account Suspension or Termination

MY Software Store may suspend or terminate an account where a customer materially breaches these Terms and Conditions, engages in fraudulent activity or uses our services unlawfully.

Upon termination, any applicable software license restrictions continue to apply.

12. Privacy

Information collected through our website and customer accounts is handled according to our Privacy Policy .

13. Refunds

Refunds for digital products and services are governed by our Refund Policy .

14. Changes to These Terms

MY Software Store may update these Terms and Conditions when necessary to reflect changes to our services, products, business practices or applicable legal requirements.

Updated Terms will be published on this page together with the revised effective date.

15. Governing Law

These Terms and Conditions are intended to be governed by the applicable laws of Papua New Guinea , except where applicable law requires otherwise or a separate written agreement specifies another jurisdiction.

16. Contact Us

If you have questions about these Terms and Conditions, please contact MY Software Store.

MY Software Store
Email: info@mysoftwarestore.net